We do not ask that you provide any sensitive personal data. This is data revealing information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, and includes genetic data, biometric data (for the purpose of uniquely identifying an individual), data concerning health, or data concerning a natural person’s sex life or sexual orientation. If you do provide it, this will be an indication that you explicitly consent to us processing this information.
It is vitally important to you that your personal information is kept safe and confidential. It is equally important that when you communicate information to NERO IE Ltd we communicate with you that it is secure.
This policy is intended to make sure that we, NERO IE Ltd all that we can to ensure that information and communication with you is kept private and safe.
What kind of information do we gather about you?
Only the information you choose to give us and only sufficient information to be able to deal with your enquiry. We don’t ask any unnecessary or unreasonable questions.
How do we use that information?
We will only use information you supply and respond to any request you have made. If you sign up to our newsletter, we may also provide you with information about other services or news items but we will never share your information with anyone outside NERO IE Ltd.
What is a cookie
Cookies are small files of letters and numbers that a website creates on your computer. They help the website remember you and make your experience on the site faster and easier. They do not create or store any information that can identify you personally. If you continue exploring our site, we’ll assume you’re happy with this.
What to do if you don’t want cookies
Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie. Or, if you don’t like the idea of cookies, it is easy to delete cookies that have already been set and stop sites from setting new ones. Here’s how to do this in different browsers:
You can change your cookie settings in Chrome using the wrench icon on the toolbar. After clicking on the wrench, select ‘settings’, then ‘show advanced settings’, and then the ‘content’ settings button.
You can manage cookie settings in Firefox from the preferences window’s privacy panel. To access the preferences window, click on the Firefox menu on the menu bar and select ‘preferences’.
To change your cookie settings in Safari, select ‘preferences’ from the Safari menu and then click ‘privacy’.
You can block cookies in Internet Explorer by clicking the tools button, and then clicking ‘internet options’. To delete cookies, select ‘safety’ from the tools button and then click ‘delete browsing history’.
Your ability to view and correct information
At your request and proof of identity we will provide you with details of any personal information we may hold on you. Such information may be corrected, added to or deleted to ensure that it is accurate, up-to-date and complete.
Website security and security of transmitting information
We have security procedures in place for the administration of the website which prevent unauthorised access to the website processes and records. However communications over ordinary email between us are not secure.
Breach of security
If you suspect that we have allowed your data to reach an unauthorised person we ask that you provide us with a statement of how believe this happened and any evidence you have to help us establish any issues. We will investigate and take action as necessary to remedy any breach of security.
We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction. After records are no longer required to be kept, they are deleted.
Changes to our policy